E-Mail Support

Feel free to contact us reguarding your questions or comments.  During normal business hours (eastern standard time) e-mails are usually answered within the hour but may take longer.

support@carolinabarcode.com

Online Support

FAQ - Frequently asked questions hold the solutions to the questions that are asked daily. 

Code 3 of 9 Readme - This document holds some basic starter information on code 3 of 9 as well as some advanced topics.

Code 3 of 9 Primer - This document holds all that you need to know in order to create a 3 of 9 barcode.  It also includes links for members to download the full version of our fonts.

Code 2 of 5 Primer - This document holds what you need to know in order to produce a Code 2 of 5 barcode.  Unfortunately, due to complexities of the symbology, you will need to know some VBA techniques in order to get a code 2 of 5 barcode.

UPC Readme - This document holds what you need to know in order to create a UPC-A barcode.  While it is a little more difficult than code 3 of 9, it can be done manually.

Phone Support

In order to keep the price of our fonts low, initial support is done through e-mail or from the web site itself.  Nearly 95% of all of our customers never require any support.   If a problem cannot be solved through e-mail, one of our support engineers will contact you.  The most common problems have been answered in the FAQ, Code 3 of 9 readme page, Code 3 of 9 Primer, Code 2 of 5 Primer, or the UPC Readme.